We are excited to have you back at the barre! In preparation for visiting the studio, please read our policies and protocols. Anyone who does not respect and follow through with these procedures will not be permitted to enter the premise or will be required to leave immediately.
The safety, health, and well-being of our full community, both team members and clients, is our top priority.
Keeping you safe- All surfaces will be disinfected before and after every class using an electrostatic sprayer, including the barre, weights, playground balls, mats, studio floor, door handles, bathroom surfaces, and front desk.
HVAC updates- We’ve installed hospital-grade MERV-13 filters as well as a UV purifier extremely effective against biological growth, bacteria, and more, in the air and on surfaces.
Taking time to be thorough- We will allow at least 30 minutes between classes to deep clean the studio and equipment prior to the next scheduled class.
Hand washing- All team members are required to thoroughly wash their hands according to CDC guidelines immediately upon entering the studio.
Geared up- All non-vaccinated team members are required to wear face masks at all times.
Mask up- Face masks are required for all to enter the premises until checked in.
Fully vaccinated clients who wish to lower their masks following check in must provide proof of vaccination (vaccine card or Excelsior pass showing the required 15-day post-vaccine waiting period). Once shown, proof will not be required on subsequent visits.
Stay safe- Classes will be limited to 50% capacity. To ensure your comfort as we all get acclimated, we are keeping a vacant barre spot between all participants.
Save your spot- Reservations must be made at least 30 minutes prior to the class start time on Mindbody online, the app, or by phone. Walk-ins will not be permitted.
Arrive early- Please show up 15 minutes before class to allow time for check in.
Check yourself in- Download the Mindbody app to check in remotely once outside the studio.
Make an entrance- You will be invited into the lobby one by one. A team member will greet you and direct you to the studio to select a numbered barre spot.
Take the express lane- The locker room will not be accessible until further notice. Dry lockers in the hallway are available. Please leave all possible personal belongings at home.
Stow your phone- Please silence and put away your phone. Devices are not permitted for use during class.
Claim your spot- Upon entry, please go immediately to a designated numbered barre spot; we appreciate your understanding that we are unable to accommodate specific requests.
Use your props- All equipment and weights will already be at your assigned spot. Should you require other weights or props, please ask your trainer for assistance.
Enjoy safe personalized instruction- Trainers will provide verbal feedback and distanced guidance on form rather than hands-on adjustments until further notice.
Let us finish the clean-up- Please leave all equipment at your spot at the end of class to be disinfected before the next class arrives.
Make an exit- Your trainer will dismiss you individually. Please head straight out unless you’d like to shop in the retail area, in which case you can request to be dismissed last.
Cancellation Policy- To ensure that we can welcome as many of you as possible during these capacity restrictions, the 24-hour cancellation policy will be strictly enforced. If you are not feeling well, have a cough or any COVID-19 symptoms after the cancellation period has ended, please cancel your reservation online and call or email the studio as soon as possible. We ask for the safety of our team and clients that you do not come into the studio. Anyone exhibiting symptoms upon arrival will not be permitted to enter.
Late Policy- To ensure the safety of all, we are unable to admit anyone into the studio who has not arrived within 5 minutes BEFORE the start of class. Note: This deviates from our standard policy of allowing late entry up to 10 minutes after the class start time as we must allow extra time for arrival and safety procedures.
Towels- Please bring your own towel as they will not be provided.
Hand Sanitizer and Wipes- Touch-free hand sanitizing stations are available both inside and outside the studio, as well as outside the bathroom.
Locker Room- These are closed and not accessible until further notice per regulations.
Bathrooms- Please wait socially distanced in the hallway until the bathroom is unoccupied.
Water- The refill station will be available for use in addition to water available for purchase at the front desk.
Sign the log-in sheet- If you come in to shop and are not signed up for class, you will need to sign the studio contact log.
Update your Credit Card- Please make sure your Mindbody account has a valid credit card on file before coming to class for contact-less water and retail purchases at the front desk.
Get your Shop on- One person at a time will be allowed in the retail area AFTER CLASS. Should others wish to shop, a socially distanced line will form in the hallway. Please minimize touching the retail.
Make timely Returns– You will have 14 days from date of purchase to return any unused items. Returned items will be restocked when deemed safe.
ALL THE OPTIONS FOR YOU! While we are ready to welcome you back into the barre studio, we recognize that you may not feel comfortable doing so yet. We offer several alternatives for you to get that in-studio experience that you love.
Private & Semi-Private Training- email [email protected] for pricing and booking availability for solo or small groups.
Outdoor Classes- Join us to get your Physique on in the park, locations both uptown and downtown.
Virtual Live Classes- Check out our schedule to get the full class experience from your home.
Need Equipment? Get your ball, barre, band, apparel, and more at the Physique Online Boutique